Waterproof MP3 Players, Waterproof iPod Cases, Waterproof Headphones, Waterproof Phone Cases, Waterproof iPad Cases, Waterproof Radios For Swimming.

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Swimmer Limited

Waterproof MP3 Players SwiMP3.1G

 

All Swimmer Limited products are covered by our money-back guarantee. If for any reason you are not completely happy with a product bought from Swimmer Limited we will refund or if you prefer exchange your product. Subject to our returns policy below.

 


 

Our Returns Policy.

 

We have a 14 day return policy. If you are not satisfied with an item or change your mind within 14 days of receiving it, you can return the item for a refund or an exchange providing it is in a perfect and resalable condition with the item unused and the package undamaged or a sealed package unopened.

 

Generally if the item is unused & unopened we are happy to refund you or give you an exchange upon receipt of the item as in the case of an unwanted gift.

 

If the box is sealed then it must remain intact and item unused if you want to return it for a refund. A product that is not defective must be returned in the condition it was received. We reserve the right to refuse returned items and may charge a restocking fee if they are not in a resalable condition when returned.

 

We will issue an exchange (but we do not cover your return postage charge or any additional postage charges incurred in sending out a replacement) or a refund for the price you paid for the item (exclusive of the original postage charge).

 


 

Returning A Unused Item

For A Refund or Exchange.

 

Please send us an e-mail explaining the reason for the return within 14 days. Generally if the item is unused & unopened we will refund or give you an exchange upon receipt of the item.

 

To return an item, please enclose a note giving the reason for the return, wrap the package securely and send the package to the address below. Include the item in its original box, with all warranty cards, licenses, manuals and accessories. Then send the package to the address below:

 

Swimmer Limited,

17 Caerhendy

Port Talbot,

United Kingdom.

SA13 2HA.

 

When returning items to us it is very important that you include a note with the following information, without which we cannot process your refund or replacement:

  • An order reference number and order date.
  • Details of why you are returning the item to us.
  • An indication of whether you want us to exchange the item or provide you with a refund.
  • The email address used to place the order.
  • The delivery name and address used to place the order.
  • A daytime contact telephone number (with country and area dialing codes).
  • The item must be in its original box, with all warranty cards, licenses, manuals and accessories.

Finally Swimmer Limited reserves the right to refuse any excessive and/or bad faith returns. A 25% handling and re-stocking fee may apply to all opened items.

 


 

To Return A Defective Item.

 

Please do not return a defective product to Swimmer Ltd until you have sent us an email & received a reply from us on how to proceed.

 

We can best assist you & save time in getting a replacement from a manufacturer if you email us first & wait for our instructions.

 

When returning defective item to you must send it recorded delivery so it can be tracked and include a note with the following information.

  • Details of why you are returning the item .
  • An indication of whether you want us to exchange the item or provide you with a refund.
  • The email address used to place the order.
  • The delivery name and address used to place the order.
  • A daytime contact telephone number (with country and area dialing codes).
  • The item must be in its original box, with all warranty cards, licenses, manuals and accessories.